SILENT, RELIABLE SWITCHING
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800-879-7918
Providing leading-edge switching technology,
including solid state relay assembly
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Policies

HBControls Standard shipping policies:

All shipments are shipped FOB our plant in Fall River, MA.  The default method of shipment is UPS Ground and ships at 4:30PM EST M-F

Other shipment methods are available and welcome upon request.

Shipping charges will be Pre-Pay and added to the customer’s invoice unless otherwise arranged ahead of time.

Only Continental US shipping can be completed by the web service, for all international shipments please contact us directly.

Customers will only be responsible for actual shipping charges incurred.

Insurance is optional and is the responsibility of the customer to set up in advance.

By placing a purchase order or online order with HBControls, you, the customer, agree to these terms and conditions.

HBControls will do everything we can to ensure a smooth order and shipment, however, sometimes, items are lost or damaged during shipping.  As we ship FOB our dock in Fall River, MA, we loose control of the item once it leaves our door.  Please choose your shipping and insurance method with this in mind.


HBControls Warranty Information:

HBControls holds quality as its highest standard of production.  HBControls carries a standard warranty period of one (1) year, however, should a product fail due to manufacturing defect, it will be considered for repair or replacement for its operational life.  Should you have any questions or concerns about quality issues or a request for return of materials, please contact the Quality Control Department at HBControls.

Quality Control Manager:
HBControls, Inc.
18 Rosary Lane
Hyannis, MA 02601
Tel:  (800) 879-7918
Fax: (508) 676-7346
www.HBControls.com

HBControls holds no liability for damages incurred other than the replacement or repair of the original equipment provided.  Any additional parts, labor or costs incurred shall not be the responsibility of HBControls.


HBControls Privacy Policy:

HBControls holds customer privacy as an important obligation and requirement of doing business.  We only collect, store and use information that is required for the normal operation of business and do not share or distribute this information to anyone outside of the company except when required to by law or with advance notice to the entity to whom the information applies.  HBControls typically stores information and addresses on its customers and business contacts such as names, phone numbers and addresses to facilitate our business relationships.  This is usually the information that is public knowledge and when we do store information that is more sensitive it is kept in secure physical and electronic locations that inhibit its unintended distribution.

Should you have any questions or concerns about our handling of your personal or business information, please do not hesitate to contact us directly via the "Contact" link at the top of this page.