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Standard Shipping Policy

Warranty Information

HBControls holds quality as its highest standard of production.  HBControls carries a standard warranty period of one (1) year, however, should a product fail due to manufacturing defect, it will be considered for repair or replacement for its operational life.  Should you have any questions or concerns about quality issues or a request for return of materials, please contact the Quality Control Department at HBControls.


Quality Control Manager:
HBControls, Inc.
18 Rosary Lane
Hyannis, MA 02601
Tel:  (800) 879-7918
Fax: (508) 676-7346

HBControls holds no liability for damages incurred other than the replacement or repair of the original equipment provided.  Any additional parts, labor or costs incurred shall not be the responsibility of HBControls.

Privacy Policy

HBControls holds customer privacy as an important obligation and requirement of doing business.  We only collect, store and use information that is required for the normal operation of business and do not share or distribute this information to anyone outside of the company except when required to by law or with advance notice to the entity to whom the information applies.  HBControls typically stores information and addresses on its customers and business contacts such as names, phone numbers and addresses to facilitate our business relationships.  This is usually the information that is public knowledge and when we do store information that is more sensitive it is kept in secure physical and electronic locations that inhibit its unintended distribution.

Should you have any questions or concerns about our handling of your personal or business information, please do not hesitate to contact us directly via the "Contact" link at the top of this page.




18 Rosary Ln, Bldg 2

Hyannis, MA 02601